DISASTER SERVICE WORKER
INFORMATION

L.A. City Disaster Service Worker

Thank you for participating in the Disaster Service Worker (DSW) program for the City of Los Angeles! As a City employee, your day-to-day roles and responsibilities directly impact the lives of people who live, work, and play in the City of LA. During an emergency or disaster, the City may ask you to perform work outside the normal scope of your duties as a DSW. In our current COVID-19 crisis, you will be helping our homeless neighbors and supporting the most vulnerable communities among us. Duties may include serving and planning meals, hotel/motel registrations, assisting on-site nurses, assisting at testing sites, responding to calls from patrons or other duties as assigned. All public employees in the State of California are considered Disaster Service Workers. As a DSW, you will never be asked to perform any duty or function you do not know how to perform or have not received adequate training to complete.

A MESSAGE TO

CITY EMPLOYEES

testimonials

The City of Los Angeles has deployed over 1,000 DSWs from nearly every City department to help provide and support LA Love. During this time, these employees show pride in their new roles and responsibilities which directly impact the lives of people who live, work, and play in the City of Los Angeles.

Thank you to all the frontline heroes for fighting this fight together and sharing their stories.

"Thank you for calling the Senior Meals Program. How may I help you?” LaTonya answers a call into the Senior Meals Program from her home.
Being a “hero” seems to be Daniel’s superpower. From serving his country to serving the most vulnerable populations in the City of Los Angeles, Daniel finds fulfillment as a #DisasterServiceWorker.
Dang Nguyen, #DisasterServiceWorker is committed to focusing on the human element and the importance of empathy and connectivity during these trying times.
Natalie and staff member Ashley step up as a #DisasterServiceWorkers to help care for LA’s homeless patrons at one of the City’s temporary shelters.
Since the beginning of the crisis, this librarian never stopped serving the community. She just changed how she’s serving.
Jessica shares her heart-warming experience serving meals to patrons as a #DisasterServiceWorker during the Covid-19 crisis.
Kindness and compassion envelope a local recreation shelter as #DisasterServiceWorker Art serves lunch to patrons.
Natalie selflessly steps up as a #DisasterServiceWorker to help care for LA’s homeless patrons at one of the City’s temporary shelters.
Disaster Service Workers work alongside LAFD and medical professionals to administer tests for COVID-19 at locations throughout the city.
Atziri credits the solidarity of various departments and non-profits which enables her to perform at her best while serving the City as a #DisasterServiceWorker.
Atziri credits the solidarity of various departments and non-profits which enables her to perform at her
best while serving the City as a DisasterServiceWorker.
Disaster Service Workers work alongside LAFD and medical professionals to administer tests for COVID-19 at locations throughout the city.
Natalie selflessly steps up as a #DisasterServiceWorker to help care for LA’s homeless patrons at one of the City’s temporary shelters.

FAQs

The following FAQs have been developed to provide guidance regarding the Disaster Service Worker program.

FAQs for DSWs

FAQs

The following FAQs have been developed to provide guidance on personnel issues regarding COVID-19.

FAQs for DSWs

WORKPLACE SAFETY

Environmental Cleaning and Disinfection Recommendations
Stop The Spread: Cover Coughs & Sneezes Illustration
Stop The Spread: Stand Back, Social Distancing Illustration
Stop The Spread: Feeling Sick? Stay Home! Illustration
Stop The Spread: Wash Your Hands, 20 Seconds Stops the Spread Illustration
Click Here to Download All Flyers Above to Post
Below are posters that have been created for the Disaster Service Worker program. You may view and download these posters to use on your department websites, hand out to employees, display in department buildings, and share on social media. #DisasterServiceWorker #LALove